We’re proud that our IT support in Kent has helped businesses to grow and succeed

If you need to fully outsource your IT support or need a few additional in-house support to get your internal IT projects across the line, we’ll act as your strategic business partner and find the support package that suits you.

SDI 4 Star Accredited Service DeskMicrosoft Gold Partner logoCyber Essentials Plus Certified Logo

Get a free consultation

Why work with us?

When it comes to business IT support, we don’t sit around and wait for something to go wrong before we fix it. We take a proactive approach, forming IT strategies for businesses based on their needs.

local experts Air IT support

Our team of experts are located in Kent

Situated in Rochester, our Kent IT support office services the whole of the South East of England. With quick access to the M2, we are ideally placed to support businesses across the South East region and beyond. Whilst most issues can be solved remotely, it’s good to know we’re close by to support you onsite if necessary.

Tailored IT support

We don’t do one size fits all IT support. Our services are flexible – whether you’re an SME in need of fully managed support, or an internal IT team that needs a little extra support, technical expertise or manpower.

 

Award Winning IT

Industry-leading systems & tools

We’ve invested in industry-leading systems with a suite of best-in-class IT Service Management (ITSM), Remote Monitoring and Management (RMM) and support tools providing the best customer experience possible.

Reference Backed - Air IT support

Fully certified & experienced team

All of our team are fully trained and accredited with years of experience and knowledge under their belts, so you can get the best solutions and service.

SDI 4 star

Certified by the Service Desk Institute

We may be passionate about technology, but we always put people first. Air IT takes a client-led approach to IT services and this is demonstrated by our 4-star SDI certification. We’re one of very few companies to achieve this coveted accreditation and are currently the only MSP to hold this maturity level worldwide.

no hidden fees

Fixed monthly fees

Each support package we create is tailored to the individual business. Our fixed-fee pricing model results in transparent costs, so you can plan your finances without worrying about nasty surprises.

Managed Cyber Security Kent

Our Kent team is dedicated ensuring your business implements best practice cyber security measures to protect your organisation. Whether its penetration testing, email security, compliance, or incident response, we are here to help and empower you through technology.

View Cyber Security Kent

Complimentary IT Support

Complementary IT Support

If you already have an internal IT team but you need more support to keep up with demand, our friendly service desk engineers are on hand to ensure end users are supported as quickly as possible. Alternatively, maybe you need a second opinion on strategy or a big project, in which case our certified IT professionals can share knowledge gained over years of experience.

Learn more about complementary IT support

Did you know we offer Mac Support?

As one of the few MSP’s that have 25+ years’ experience with Mac IT Support, you can trust us to keep your Apple infrastructure well protected, up to date, and running smoothly. Find out about our Mac product offering and about businesses that trust us with their Mac related software/hardware.

View our Dedicated Mac Support Page

Macbook, Pc and ipad with mac webpage.

Air IT are proud to be a partner of The South East Cyber Resilience Centre for 2023-4. This enables Air IT to provide you with the Cyber Essentials and Cyber Essentials Plus certificates you need to keep your business safe from cyber-crime.

These certificates ensure your business use best practice methodology to stay protected against the most common cyber-attacks. Giving you piece of mind, an essential level of data security and builds an extra layer of trust between you and your clients.

Cyber essentials partner 2023-4

Why not ask about our financing options?

At Air IT, we understand that not everyone has the ability to pay for products and services upfront. That’s why we offer financing options help bridge the gap so you doesn’t fall behind your competitors and without the worry of breaking the bank.

Whether you’re interested in a payment plan or a lease-to-own option, we’re here to help you find a solution that works for your budget.

Get a Free Consultation

Air IT employee in an office

We’re pleased to be able to provide businesses in Kent and the South East with our award-winning IT support services.

SDI 4-star rating

With a 4-star Service Desk Institute (SDI) certified Service Desk, our knowledgeable and highly qualified team of IT support specialists are totally dedicated in supporting you, your team and your business.

As every company is unique, our IT service and support packages are always tailored to suit your demands. From full management of IT systems and users, to additional support for your in-house IT manager, we’ll provide a range of comprehensive services that will enable you to take your business to the next level.

Highly accredited and multi award-winning, we’re very proud to be independently ranked as a leading UK managed service provider (MSP).

How to find us

Our IT support office is in Kent, in the centre of Rochester. It’s ideally located to enable us to respond quickly to the IT support needs of businesses across the South East of England.

Address:

Ashford House,
Beaufort Court,
Sir Thomas Longley Rd,
Rochester,
ME2 4FA

Email Us: info@airit.co.uk

Call Sales: 0203 089 3436

Call Support: 01634 525252

Kent Invicta Chamber Patron Air IT

Proud to support local businesses

Our team are proud to play an active role within the local business community. As such, we’re pleased to be a long-standing Patron of the Kent Invicta Chamber of Commerce, which provides support to a wide range of businesses across the South East region.

We’re an award winning IT support company

Winner, #5 in EMEA

Channel Futures MSP 501

#1 MSP in the UK

Cloudtango MSP Select UK 2023 Winner

Winner, Technical Excellence Partner of the Year

Mimecast Partner Award, UKI FY23

High Five

How we performed in February 2024

High-five-xla-calls-15sec-white
0 %
Calls Answered Within 15 Seconds
high five xla respond time white icon
0 hr
Average Time to Respond
high five xla clock icon white
0 hr
Average Time to Resolution
0 %
First Contact Resolution
0 %
Customer Satisfaction

Discover more

We only partner with the best

We partner with industry-leading vendors so we can bring you the latest technological innovations to help drive transformation and improvement.

Get a free consultation

Discuss your requirements with an Air IT specialist and get a free consultation by calling 0115 880 0044

Get a free consultation