Business IT Support Done Right, Done Professionally and Done Quickly

ticked  Technology tailored to your business needs

checked Spend your time on your business and not fixing IT 

checked Minimise downtime for your business

Say goodbye to slow computers and technology that doesn't work for your business  

We understand that you shouldn't have to be a technology expert to be able to run a business. Your time shouldn't be taken up trying to fix IT issues. Hand over the IT hassle and free up your time to do what your business does best. You deserve IT support that solves your issues quickly and properly. With the right IT partner technology can become an asset to your business by increasing efficiencies and productivity.  

 

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Ultra-Fast IT Support

Speak directly to an engineer every time you call. You won't spend hours waiting for your issues to be fixed, letting you get on with what's important to your business

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Proactive Monitoring

Your system will be monitored automatically spotting and fixing potential issues before they can stop your business from working

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24/7 Support

Your business is fully supported 24 hours a day, 7 days a week, all year round. You don't have to wait for business hours to get your technology back up and working

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A Technology Partner

Technology is important to every business but not every business is the same. Work with a technology provider who understands how your business works

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Built-in Compliance

Your business has legislation and regulations to follow. That's enough for your business to worry about, so your technology will be set up to be compliant for your industry

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Security & DataBackup

Protect what is important to your business - your data. If anything goes wrong you can rest assure that data is easily accessible and recoverable

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What makes InfoTech different?

You deserve an IT support company that understands your business. Each client is treated individually and only recommended products and solutions that will work for their business. The right IT support provider takes away the hassle of IT and they also work with you so that technology can help grow your business by increasing efficiency and productivity.

 

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FAQ'S 

Is it difficult to switch IT support providers?

No. We have over 20 years of experience and gave a switching process that makes the whole thing a breeze. In most cases you even experience zero downtime during the switch

We already have IT staff do we need support?

As do a lot of our existing clients. We work closely with your existing IT resources to take away day to day IT issues, freeing them to focus on bigger issues for the business. We can also act as an additional resource or knowledge bank to help with big projects.

Can I just pay for IT support when I need it?

Yes you can pay some IT companies for one-off IT support, but while they may fix your immediate problem they never do an indepth fix to make sure the problem goes away for good. Over time this approach always costs more, because you are being charged per hour.

We use specialist software and applications, can you support them?

Yes. We work with businesses across a host of industries so its rare we find an application, hardware or software. if we do, we pay to send all our engineers on training so they can become experts.

Will we have to buy new equipment?

We are not interested in forcing our clients on to expensive solutions solutions for the sake of it. We work with our clients to understand what's important to their business and we suggest technology to best achieve your goals. Every product we suggest is always backed with solid business reasoning that's best for your business.

What kind of service can we expect?

The best. We have been nominated for awards for the quality of our customer service. We are members of a global peer group of over 3,000 IT support providers. So, we know what best in class in our industry is and we offer it to all of our clients.

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Success stories

“InfoTech delivered a system that fulfilled our expectations and did so in a very professional manner, their engineers were on hand to answer questions and nothing was ever too much trouble.”

“Just wanted to pass across feedback from the team here, they all commented what great guys you have working in IT Support, very personable, efficient and provide a full follow through, we very happy with the service to date”

“Our outdated system was an increasing worry. It is a relief to know that we now have a reliable, fully maintained and supported system. The ability to remote access our systems via the internet has been a valuable tool.”

How to maintain a healthy and speedy computer

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How to maintain a healthy computer