This website uses Cookies and by accessing the site you are giving consent for Cookies to be placed on your computer or device. This is standard practice for most websites in order to help provide users with a better browser experience.

If you do not consent to the Cookies used on this website, you must disable them or refrain from using this site.

Further information about Cookies, the ones used on www.airit.co.uk and how to remove or disable them is detailed below. You may also be interested in reading our privacy policy.

What are Cookies?

A Cookie is a small text file that is stored on your computer or device. Each Cookie is unique to your web browser and contains an anonymous identifier so that a website can recognise you when you return using the same browser.

Most websites use Cookies in order to improve your user experience by enabling the site to ‘remember’ you, either for the duration of your visit (using a ‘Session Cookie’) or for repeat visits (using a ‘Persistent Cookie’).

Cookies do a variety of different jobs, like storing your preferences, remembering you are logged in and generally improving your user experience. If a website does not use cookies, it will think you are a new user every time you visit.

Cookies may be set by the website you are visiting (‘1st Party Cookies’) or they may be set by a 3rd party plugin / module or software used by the site you are viewing (‘3rd Party Cookies’).

How do I manage or refuse cookies?

If you do not want to accept a cookie you can use your in-built browser or device settings to deny or accept individual or all cookies. The procedure varies depending on browser or device so please visit your browser or device’s settings or help section for more details. Additional information on managing third party cookie opt-outs is included below in our ‘Third Party Cookies’ section

Please be aware that some functionality on our websites requires the use of cookies, and as such, disabling these may result in a deterioration of service.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

Cookies Used by the Air IT Website

We use a combination of 1st Party and 3rd party Cookies on this website in order to monitor visitor usage levels, to help improve site performance and to enhance your user experience. This includes both session Cookies (which expire once you close your web browser) and persistent Cookies (which stay on your computer until you delete them).

We work with carefully selected suppliers for any 3rd party Cookies used on this website. These enable certain features to improve your user experience such as our Live Sales Chat, videos and content sharing through social networking sites.

We have tried to ensure that our customers have full visibility of all Cookies used on this site. In order to help you recognise which Cookies may be placed on your browser when you visit this site we have compiled a list below. This list outlines the details of each Cookie, their name, the provider, party / type and their specific purpose.

We have tried to include all Cookies that you may encounter when visiting this site. If you notice a discrepancy or think a Cookie is missing, then please let us know by email at info@airit.co.uk

 

Necessary Cookies

Necessary cookies help make our website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies. We use the following necessary cookies.

Name Provider Type Duration Purpose
lang cdn.syndication.twimg.com HTTP Cookie Session Remembers the user’s selected language version of the web site
uid crsspxl.com HTTP Cookie 2 months Unique user ID that recognises the user on return visits

 

Preference Cookies

Preference cookies enable our website to remember information that changes the way the website behaves or looks, like your preferred language or the region that you are in. We use the following preference cookies:

Name Provider Type Duration Purpose
lang cdn.syndication.twimg.com HTTP Cookie Session Remembers the user’s selected language version of the web site
uid crsspxl.com HTTP Cookie 2 months Unique user ID that recognises the user on return visits

 

Google Analytics Cookies

We use Google Analytics to collect information about how visitors use and access this website. This information is used to compile reports to help us improve the site performance and your user experience.

Google Analytics uses 1st Party Cookies to report on visitor interactions. These Cookies collect anonymous information about visitors such as: number of visitors, new or returning visitors, referring sites and pages they have visited.

These Cookies are specific to the www.airit.co.uk domain and cannot be accessed from any other domain. Information collected is only used by Air IT to monitor your activity on this website and is not shared with Google or any other 3rd party’s.

Google Analytics uses the Cookies detailed below:

Name Provider Type Duration Purpose
_ga Google Tag Manager 1st Party Persistent Cookie 2 years Registers a unique ID that is used to generate statistical data on how the visitor uses the website.
_gat Google Tag Manager 1st Party Session Cookie 1 minute Used by Google Analytics to throttle the request rate
_gid Google Tag Manager 1st Party Session Cookie 24 hours Registers a unique ID that is used to generate statistical data on how the visitor uses the website.
_hjIncludedInSample Google Tag Manager 1st Party Session Cookie 1 year This session cookie is set to let Hotjar know whether that visitor is included in the sample which is used to generate funnels, heatmaps, recordings etc.
collect Google Analytics 1st Party Session Cookie 1 year Used to send data to google analytics about the visitor’s device and behaviour. Tracks the visitor across devices and marketing channels.

More information is available here

 

Google AdWords / DoubClick Cookies

We use Google AdWords and remarketing from time to time to advertise our services. In order to improve the targeting and success of this advertising we collect information about how these visitors use our website. This allows us to make better use of our paid search budget.

Adwords and doubleclick cookies we use are listed below.

Name Provider Type Duration Purpose
ads/ga-audiences Google Analytics 1st Party Session Cookie TBC Used by Google AdWords to re-engage visitors that are likely to convert to customers based on the visitor’s online behaviour across websites.
IDE doubleclick.net 1st Party Session Cookie 1 year Used by Google DoubleClick to register and report the website user’s actions after viewing or clicking one of the advertiser’s ads with the purpose of measuring the efficacy of an ad and to present targeted ads to the user.
Test_cookie doubleclick.net 1st Party Session Cookie Session Used to check if users browser supports cookies

For more information about how google uses cookies in advertising please click here

 

WordPress Cookies

Our website is a content managed system utilising the open source platform WordPress. Cookies are used when posting comments in our news blog section. Three commentator Cookies are used to remember your details when you post a comment about any of our news stories. These are purely for convenience so that you do not need to re-type your information when you want to leave another comment.

Name Provider Type Duration Purpose
comment_author comment_author_email comment_author_url WordPress 1st Party Persistent Cookie 1 year from set/update When you write a comment, three cookies are set which remember your details and make it easier to post future comments.

For more information about WordPress cookies please click here

 

Hubspot Cookies

We use HubSpot as our inbound sales and marketing platform to help nurture and attract new customers. HubSpot helps us collect information about visitor usage patterns to help us improve our website and deliver better content.

HubSpot uses 1st Party Cookies to report on visitor interactions. These are specific to the www.air-it.co.uk domain and cannot be accessed from any other domain. Information collected is only used by Air IT to monitor your activity on this website and is not shared with 3rd party’s.

Name Provider Type Duration Purpose
hmpl Hubspot.com HTML Persistent Collects information on user preferences and /or interaction with web -campaign content – Th is is used on
CRM-campaign -platform used by web site owners for promoting events or products.
__hs_opt_out Hubspot.com HTML 13 Months This cookie is used by the opt-in privacy policy to remember not to ask the visitor to accept cookies again. This cookie is set when you give visitors the choice to opt out of cookies.
__hs_do_not_track Hubspot.com HTML 13 Months This cookie can be set to prevent the tracking code from sending any information to HubSpot. Setting this cookie is different from opting out of cookies, as it still allows anonymized information to be sent to HubSpot
hs_ab_test Hubspot.com HTML End of Session This cookie is used to consistently serve visitors the same version of an A/B test page they’ve seen before.
<id>_key Hubspot.com HTML 14 days When visiting a password-protected page, this cookie is set so future visits to the page from the same browser do not require login again. The cookie name is unique for each password-protected page.
hs-messages-is-open Hubspot.com HTML 30 Minutes This cookie is used to determine and save whether the chat widget is open for future visits. It is set in your visitor’s browser when they start a new chat, and resets to re-close the widget after 30 minutes of inactivity.
hs-messages-hide-welcome-message Hubspot.com HTML 1 Day This cookie is used to prevent the chat widget welcome message from appearing again for one day after it is dismissed.
__hsmem Hubspot.com HTML 1 Year This cookie is set when visitors log in to a HubSpot-hosted site.
hs-membership-csrf Hubspot.com HTML End of Session This cookie is used to ensure that content membership logins cannot be forged.
hs_langswitcher_choice Hubspot.com HTML 2 Years This cookie is used to save the visitor’s selected language choice when viewing pages in multiple languages.
__cfduid Hubspot.com HTML 30 Days This cookie is set by HubSpot’s CDN provider, Cloudflare. It helps Cloudflare detect malicious visitors to your website and minimizes blocking legitimate users. It may be placed on your visitors’ devices to identify individual clients behind a shared IP address and apply security settings on a per-client basis. It is necessary for supporting Cloudflare’s security features. Learn more about this cookie from Cloudflare.
__cfruid Hubspot.com HTML End of Session This cookie is set by HubSpot’s CDN provider because of their rate limiting policies.
__hstc Hubspot.com HTML 13 Months The main cookie for tracking visitors. It contains the domain, utk, initial timestamp (first visit), last timestamp (last visit), current timestamp (this visit), and session number (increments for each subsequent session).
hubspotutk Hubspot.com HTML 13 Months This cookie keeps track of a visitor’s identity. It is passed to HubSpot on form submission and used when deduplicating contacts.

 

__hssc Hubspot.com HTML 30 Mins This cookie keeps track of sessions. This is used to determine if HubSpot should increment the session number and timestamps in the __hstc cookie. It contains the domain, viewCount (increments each pageView in a session), and session start timestamp.

 

__hssrc Hubspot.com HTML End of Session Whenever HubSpot changes the session cookie, this cookie is also set to determine if the visitor has restarted their browser. If this cookie does not exist when HubSpot manages cookies, it is considered a new session.

HubSpot uses the Cookies detailed below and available on: https://knowledge.hubspot.com/articles/KCS_Article/Reports/What-cookies-does-HubSpot-set-in-a-visitor-s-browser.

Microsoft Clarity

We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioural metrics, heatmaps, and session replay to improve and market our products/services.

Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimisation, fraud/security purposes, and advertising.

JSON Field Name Description Fields
e Envelope Contains metadata information about the payload and page. Version, Payload Sequence, Start Time, Duration, ProjectId, UserId, SessionId, PageNumber, Upload Type, IsLastpayload
a Analytics Contains information about user interactions on the site. Used for analytics and playback of interactions. Clarity collects the following type of events.

Interaction events: click, scroll, mouse move, window resize, selection, input, and so on.

Diagnostic events: script and image errors, logs, performance events, and so on.

Page events: document sizes, page visibility, page unload, metrics, and dimensions about the page.

Custom events: Custom variables/events set by the website based on some event.

Time, EventType (Variable number of fields that contain information about the event based on the event type.)
p playback Contains information about the DOM and mutation events. Used for session playback. Data includes information about each DOM node such as:

Positional information: parent, position, previous node, and so on.

Layout details: Attributes, height, and width of the node used for display.

Content: Content within the node. For privacy-sensitive fields, this will be masked content not the actual text.

ime, EventType, ID, ParentId, Previous Node Id, Html Tag, Position among sibling nodes, Selector, Hash, Attributes, Value, Width, and Height

For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.

TalentVine Cookies

While we do not collect cookies on the Air IT website for TalentVine, Talentvine uses several cookies to track and maintain your session when using our services. Depending on the service, the cookie names differ but they perform an equivalent task.

For more information about TalentVine Cookies, please read the TalentVine Privacy Policy.

Lead Forensics

Lead Forensics collects all IP addresses via requests made from within our JavaScript installed on client websites. We attempt to match the IP address to a business within our database (no other information is used for the identification).

For more information about Lead Forensic Cookies, please read the Lead Forensics Cookie Policy.

VWO

VWO uses cookies to understand visitor’s behaviour and track visitor journeys on the website to deliver the best experience. VWO uses different cookies, each storing a different set of data. To find out more about the cookies VWO use, please read the article – Why Does VWO Use Cookies.

CallRail Cookies

CallRail uses cookies to identify the referring website or the landing page of users to provide them with a tracking phone number. These cookies are set by CallRail javascript on the Site as well as Client Sites. All cookies are set on the site’s domain and we do not attempt to track customers across multiple domains.

 

Name Provider Type Duration Purpose
_CallRail_session Callrail.com HTML Persistent Identifies your user session in the CallRail application. This is required to authenticate your requests when using the application.
calltrk_session_id Callrail.com JavaScript Stores a unique identifier for a user browser session so it can be associated with a phone
call if one occurs.
calltrk_referrer Callrail.com JavaScript Stores the referring URL so visitor source can be accurately attributed when displaying a
tracking phone number.
calltrk_landing Callrail.com JavaScript Stores the landing page URL so visitor source can be accurately attributed when displaying a
tracking phone number.
calltrk_fcid Callrail.com JavaScript Stores a unique identifier used to track form submissions when form tracking is enabled.

 

Other Third-Party Cookies

In addition to the above cookies, the following sites may set their own cookies whilst browsing our site.

  • Facebook
  • Twitter
  • LinkedIn
  • Google
  • Bing

These cookies will generally only be set if you are signed in to (or have been signed into) a matching account and are generally linked to the use of the Social Media ‘like’ buttons embedded on our site and many others throughout the web. The use of these cookies is likely to have been detailed in each of the platform’s Terms and Conditions or Privacy Policies.

For further information please see privacy policies below:

 

How to Control and Delete Cookies

Although Cookies are used on almost every website on the internet, some users do not like the idea of this information being stored on their computer or device.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

As a rule, Cookies will make your browsing experience better. However, if you wish to delete or block them from being used in the future, then you can do so via your internet browser settings. Each browser allows you to restrict or block Cookies in different ways, so we recommend that you visit your browsers Help section to learn how to set your preferences.

For further information about how to manage cookies on popular browsers see below:

If your browser is not listed here, consult the documentation that your browser manufacturer provides. You may also consult your mobile device documentation for information on how to disable cookies on your mobile device

To opt out of being tracked by Google Analytics across all websites, visit http://tools.google.com/dlpage/gaoptout

We also recommend that you visit the independent website AboutCookies.org which explains your options for controlling and deleting Cookies and offers guidance for all modern browsers.

Please note – by preventing Cookies from being used on this website, you may experience reduced functionality.

 

Further Information About Cookies

To learn more about Cookies and how to manage them – please see the following websites:

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