3 Major Ways IT Support Beats Break-Fix IT

by Robert Best on April 10, 2017
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how it support beats break fix it

Every business has crucial IT systems that are imperative to its continued functionality. Usually these systems are maintained by an internal IT department, but many small businesses don’t have this luxury. Therefore, they have traditionally relied on break-fix IT companies to handle their technology problems when they hinder operations.

We’re here to tell you that there’s an easier way to handle your IT. IT support services provide a new way for businesses to get the IT maintenance and management they deserve, without giving in to the hefty costs and downtime associated with either repairing failing technology or replacing it following a downtime event.

The Disadvantages of Break-Fix IT
When you get right down to the nitty-gritty details, break-fix IT is an antiquated way to manage a business’s technology. Reacting to major problems is crucial, but the fact remains that there must be problems to react to. Most often, these take the form of hardware failures that could lead to expensive downtime and data loss, both of which could have been prevented if the technology was properly maintained. These disasters are powerful enough to derail your business’s IT budget for months. We assure you that throwing out a break-fix IT policy is the best way to ensure that the future of your business’s technology is as secure as possible.

The Benefits of IT Support Services
Break-fix IT focuses on replacing broken technology rather than proactively preventing issues. This is what support aims to do; save you money by taking better care of your technology in the first place, and offering preventative care that helps you dodge catastrophic hardware failure or costly technology expenses. Some of IT support's benefits include:

  • Fewer capital expenses: Since your technology will be getting the attention it needs, when it needs it, you won’t have to spend so much money replacing critical hardware components. You can write your support off as an operational expense, rather than a capital expense.
  • Less time spent on maintenance: Some businesses have an internal IT department that’s responsible for overseeing IT maintenance and management, while others don’t have anything at all. Outsourcing IT maintenance ensures that it gets done, while giving your staff the opportunity to spend their time on more fruitful endeavors.
  • Less downtime: If your hardware is properly maintained, it will have less of a chance to break down and cause downtime. Less downtime naturally leads to more profits for your business, and improved functionality as a whole.

How is your company’s IT managed and maintained? Are you still stuck in the days of replacing your technology when it breaks down, rather than taking proactive care to ensure that it doesn’t happen prematurely? Rethinking your approach to IT maintenance can be a simple way to free up funds for other parts of your business, as well as improve operations substantially. To learn more, give us a call at 0845 4666 500.

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