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About Us

We're in this business to help other small businesses grow and move forward.

We have been serving the Kent and London areas since 1998, providing IT Support and IT Services to small and medium-sized businesses.
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Reliable

More than 100 Kent and London businesses put their IT systems in our hands entirely.

Knowledgeable

InfoTech has been in the MSP Mentor top 501 rankings for the past three years. The only Kent company to do so and one of only a handful in the UK.

Resourceful

In the past three years InfoTech has invested over £750,000 of its own money in providing better solutions to its customers.

Directors

Jason-foordJason Foord

Managing Director

Jason co-founded InfoTech Solutions in 1998. He has 31 years of experience starting as a junior IT operator and moving up the corporate ladder to International IT consultant.  He worked for 4 blue chip companies before starting his own business.

“I take pride in keeping customers systems safe & reliable in a complex technical world. I enjoy working with the team here and im constantly learning in my role and I thrive on learning new things.”

In his spare time Jason can be found long distance lightweight hiking. He also enjoys good food and loves immersing himself into movie. His favourite film is Shawshank Redemption and his favourite musician is Chris Isaak.

Steve-ParnellSteve Parnell

Sales Director

Steve has 26 years of IT experience, starting his career as a Field Engineer and progressing to a Microsoft Certified Systems Engineer. He also worked at a Blue-chip company responsible for the entire UK IT system before co-founding InfoTech Solutions.

“I have worn many hats at InfoTech and in doing so increased my knowledge of business. I also take satisfaction in keeping customers happy and their systems secure and reliable.”

Steve tries to get out several times a week on his Mountain bike, exploring the country side in the middle of nowhere. His favourite type of film is Sci-Fi and his favourite song is My Heart Will Go On by Celine Dion.

Finance and Admin Team

Georgia-CarterGeorgia Carter

Finance and Administration Manager

Georgia joined InfoTech in October 2012 and is now the company's Finance and Administration Manager. She has 5 years experience in finance and has completed her Level 2 and 3 AAT and is currently working towards level 4.

“I really enjoy the friendly work environment we have created at InfoTech Solutions. We are all committed to working towards the same goal and we have fun doing it.”

In her spare time Georgia likes to hit the shops adding to her wardrobe with new clothes and shoes. She is a big film fan and has a monthly cinema pass. Her favourite film is World War Z and her favourite song is No Love by Eminem ft. Lil Wayne.

Chloe-WadhamsChloe Wadhams

Finance and Administration Assistant

Chloe joined InfoTech in March 2016 as part of the finance and administration team. This is her first finance role and she has already completed her level 2 AAT and is halfway through completing her level 3 AAT.

“We are a close team and everyone knows everyone and we get on really well with each other. That helps create a really good working environment.”

Chloe enjoys horse riding and often goes for rides through fields or down country roads. She also enjoys shopping for clothes and shoes. Her favourite film is White Chicks and her favourite music is anything by Drake.

Marketing Team

Robert-BestRobert Best

Digital Marketing Manager

Robert joined InfoTech Solutions as Digital Marketing Manager in November 2016. Robert has 10 years experience in marketing and advertising, including 5 years in TV advertising. He is Hubspot certified and has experience in content, SEO and social media.

“I get to communicate the business problems InfoTech have solved for our customers. Being able to do that reminds me everyday of the real difference we can make.”

In his spare time Robert can usually be found playing football, mostly in goal for his Sunday league team Brenchley FC. He is also a huge movie fan and has a monthly cinema pass. His favourite film is Raiders of the Lost Ark and favourite song is Like a Stone by Audioslave.
Account Management

Michael-HorganMichael Horgan

Account Manager

Michael joined InfoTech Solutions in March 2014 and has 7 years of sales experience. After earning a 1st Class Hons in IT Management and Business from Greenwich University he worked a variety of sales roles before joining the InfoTech team.

“InfoTech allows me to learn the best of both worlds, whether this be working closely with our team of expert technical consultants to gaining insight into the technical side of IT and the senior members of management to address the importance of IT in today’s Business world."

Michael regularly goes to the gym as part of a healthy lifestyle and to test the boundaries of his own abilities. He is also passionate about cooking. His favourite film is The Wolf of Wall Street and his favourite music is old school rap by NWA or Eminem.
Service and Technical Team

Chris-BanfieldChris Banfield

Service Delivery Manager

Chris joined InfoTech Solutions in October 2008 and now is our Service Delivery Manager. He has 24 years of IT support experience and worked as a Windows System Administrator at one of the world’s largest investment banks.

“I enjoy the challenge the work brings, looking after the various IT infrastructures makes every day different and I can say I never have a dull day.”

Chris is massively into Genealogy and has been researching his family tree and has currently dated back all the way to the mid 1700’s. Family is very important to Chris. His favourite film is the Usual Suspects and he enjoys listening to audiobooks.

Lewis-KingLewis King

Helpdesk Analyst
– Tier 1

Lewis joined the InfoTech Solutions team in September 2017 and is part of our apprentice program. This is his first role in IT and has an AS and 2 A levels in IT.

“Being able to get hands on experiences has also allowed me to get exposure to many elements of IT all of which I’m thoroughly enjoying"

Lewis really enjoys playing computer games with his friends on PlayStation. He is a huge football fan and is always keeping up to date with his favourite team. Lewis is a big Peaky Blinders fan and his favourite music is anything from Artic Monkeys.

Harry-JonesHarry Jones

Helpdesk Analyst
– Tier 1

Harry joined InfoTech Solutions in September 2017 as part of our apprentice program. This is Harry’s first role in IT having just completed an AS and 2 A levels in IT.

“Talking to new, interesting people and helping resolve their issues. Every day gives me a new learning experience.”

Harry is a keen guitar player and regularly practices new songs and techniques. He writes his own music and is also planning on writing a novel. Harry’s favourite film is Her and his favourite song is Time in a Bottle by Jim Croce.

Adam-FinchAdam Finch

Helpdesk Analyst
– Tier 1

Adam became part of the InfoTech Solutions team in December 2016. He has 6 years experience in IT support and has CompTIA A+ and CompTIA N+ qualifications.

“Improving and broadening my knowledge on new IT Systems, keeping my mind active facing new challenges.”

Adam really enjoys playing computer games and has a friendly rivalry going on with his brothers. Adam also likes the peace and quiet of  long walks in the country. He is really enjoying Stranger Things on Netflix and his favourite music is anything by Oasis.

Michael-McDougallMichael McDougall

Helpdesk Analyst
– Tier 2

Michael joined InfoTech Solutions in September 2015. He has 13 years experience in IT and worked a variety of roles, working on IT projects and desktop support and is CompTIA A+ certified.

“I enjoy the friendly working environment. I work with a great team of people that really get on well with each other.”

In his spare time Michael loves playing computer games online with his friends. He is also a massive football fan and enjoys watching matches with friends and family. His favourite films are the Lord of the Rings trilogy and his favourite song is Insomnia by Faithless.

Steve_KenwardSteve Kenward

Helpdesk Analyst – Tier 3

Steve joined InfoTech Solutions in April 2011. He has over 20 years experience in IT Support starting off as a trainee AS400 Programmer working up to being Technical Consultant for a Software reseller before joining InfoTech.

“I enjoy the varied role, challenging issues and working with such a good and friendly team”

Steve enjoys spending time with his wife and 2 spaniels, Skye and Maddie, taking lots of interesting walks. He also enjoys playing GTA online with friends. His favourite film is Con Air and his favourite music is anything by Elbow or Keane.

Robin-Goodfellow Robin Goodfellow

Technical Consultant

Robin joined InfoTech Solutions in 2006 and is our field engineer and technical consultant. He has 24 years experience in the IT industry having worked as an IT engineer before moving into IT support and working his way to technical consultant.

“No day is the same.  I enjoy the challenge of learning new technologies and fixing issues as they arise.”

In his spare time Robin loves collecting video games, he trawls auctions sites to find retro video games. Robin is a massive movie fan and enjoys all genres. His favourite film is Star Wars – Empire Strikes Back and his favourite song is Mr Blue Sky.

Company Background

Founded in 1998 by the two company directors Jason Foord and Stephen Parnell. One thing both entrepreneurs had in common was a passion for IT, more specifically a passion for IT systems being setup and maintained correctly. Knowledge gained climbing the ranks and through continually improving systems and project implementations at blue chip companies was formalised into a plan to bring that knowledge into an affordable solution for small and mid-sized businesses. InfoTech was created to serve this purpose.

Jason and Steve have built a company focused on helping their customers to achieve their business goals through the use of technology. The foundations of the company are built around strongly believing that good use of technology comes from making the right investment at the right time and for the right reasons and utilising that investment to the full during its lifespan.

The owners are very much “relationship people” and as a result every member of the team is focused on the relationships it has with its clients, believing that any business relationship is as much about understanding the person and their needs as it is about the technology that delivers the solutions.

Still serving its very first customer gained all those years ago and one of the lowest attrition rates in the industry is testament to this focus, understanding the client’s needs and budgets and turning this into workable solutions that deliver for both parties is the bedrock of what we do.

Since inception in 1998 we have grown from strength to strength winning various prizes such as The Medway Small Business Award, Investors in People Gold and have been in the top 501 IT Companies worldwide for the past 3 years.

What about the future, well InfoTech continues to grow at a pace and the owners have ambitious growth plans to extend the reach of its customer base so more people can benefit from the service.

As we all know technology grows at a rapid pace and InfoTech has matched this pace stride for stride, always analysing the latest trends, making the correct internal investments and working out how that can be turned into something with real benefits for its customers.

We are currently showing on on B2blistings.org and Listed on UKSBD 

 
Free IT Audit
 01634 52 52 52
(Head Office)
 01634 52 55 55
(Support)
Where to find us
Ashford House, Beaufort Court, Medway City Estate
Rochester, Kent, ME2 4FA
© 2018 InfoTech Solutions (UK) Limited