Emergency cover is provided for hardware failure in a fixed timescale
Costs of unexpected hardware repair are covered by a fixed monthly charge
No worries about contacting someone who can come out at short notice
Support from an organisation with access to a comprehensive stock of parts
Provides rapid problem resolution
Is your IT management equipment adequately covered if the worst should happen?
Loss of a PC can cause a staff member to lose a whole dayâ€™s productivity
Calling an engineer at random from the yellow pages doesnâ€™t guarantee quality
Using a friend or family member, may offer narrow expertise, with no parts back up and no guarantee of response times
Trying to fix problems in-house wastes your staffâ€™s time, taking them away from doing their job
The Service This service provides you with hardware maintenance on your PC and laptops, servers and other IT management equipment.
This means that should your IT support systems fail or a hardware fault develop; an InfoTech technician will arrive at your business within a specified period (typically 4 or 8 hours) to work on your systems and get them back up and running as quickly and efficiently as possible, without any additional or hidden fees.
The purpose of setting up a computer network is to allow multiple users the ability to access the same files and programs. With all the different people accessing the same information on your server, it can make for...