|
InfinITy Support Focuses on how we can help you grow
We currently offer 4 Support Packages:
- Sentinal - a remote monitoring package designed to make life easier foryour team by patching, monitoring and auto fixing common problems.
- Classic - all the benefits of sentinal but including several advantages to add value for money for your business.
- Remote - all the benefire of Classic and more, designed for businesses for whom IT is a vital part of your buiness. Includes some previously optional extras as standard.
- Total- Our premium package for those for whom the remote package doesn't cover all the services required. It includes all the benefits of Remote with some additional benefits unqiue to our Total clients.
Every moment counts for businesses, so the fact that IT support can work externally and start to resolve an issue almost immediately can be crucial for a company.
There is an old saying about prevention being the best cure and this is definitely the case with technology. Most people think that supporting your IT support system is only of value when something goes wrong, but this is definitely not the case. Existing faults are the worst case scenario in which managed services should be used, because the real benefits of support can come when things are going well.
- Skilled computer professionals monitoring and assessing your system 24 hours a day, 7 days a week, 365 days a year, can indicate potential problems and then the support will resolve them before they become an issue, saving you time and money and keeping your business running smoothly.
- There are many benefits to a company in working in this manner. If there is no one in the office with a great deal of IT support skills, some of the basic features may be overlooked.
- Having to return to customers and inform them that data has been lost or recent orders have been mislaid is very unprofessional. If no other information is held, it may not even be possible to get in contact with customers, so this could be very damaging for a company. Our managed services support will carry out regular backups of the important data and information held on your computer network, ensuring that if things go wrong, you can still stay in control.
Our managed services can monitor your server and network continuously, automatically downloading required updates and fixes keeping you at the top of your game and completely protected. This is the best way to stay on top of any potential issues and using this service will ensure that any potential problems are flagged up as early as possible and rectified without you even realising or knowing there has been an issue.
Managed services can be an extremely low cost way to provide IT support for your computer network but it is anything but a low quality support system. If you are looking for your company to stay safe without breaking the bank, allowing you to concentrate on running your business and not your IT support, then this may be the service for you.
Call 0845 4666500 to discuss our support packages
|
