Can you afford for your staff to waste time over problems?

• Simple user errors can lead to long term service interruptions such as not being able to access email or print

• Without it problems can slow you down

• Users could respond wrongly to or ignore important error messages

The Service

This service provides you with access to a dedicated IT support helpdesk, where you can get any software questions answered by fully qualified technical consultants, as well as providing you with software problem resolution and basic training through remote support management.

Remote support management allows us to remotely access your PC or server and resolve any software problems or show you how to do something on your PC in real time, whilst simultaneously explaining what is happening, over the phone.