Home / Services / Support Services / Hardware Maintenance Support /
Infotech

Hardware Maintenance Support

Is your IT equipment adequately covered if the worst should happen?

  • Loss of a PC can cause a staff member to lose a whole day’s productivity
  • Calling an engineer at random from the yellow pages doesn’t guarantee quality
  • Using a friend or family member, may offer narrow expertise, with no parts back up and no guarantee of response times
  • Trying to fix problems in-house wastes your staff’s time, taking them away from doing their job

The Service
This service provides you with hardware maintenance on your PC and laptops, servers and other IT equipment.

This means that should your IT systems fail or a hardware fault develop; an InfoTech technician will arrive at your business within a specified period (typically 4 or 8 hours) to work on your systems and get them back up and running as quickly and efficiently as possible, without any additional or hidden fees.

Benefits:

  • Emergency cover is provided for hardware failure in a fixed timescale
  • Costs of unexpected hardware repair are covered by a fixed monthly charge
  • No worries about contacting someone who can come out at short notice
  • Support from an organisation with access to a comprehensive stock of parts
  • Provides rapid problem resolution

 

 

 
 
 
HP Investors In People GFi Microsoft Certified Partner Computer Associates McAfee Microsoft Small Business Specialist Nominet Member